Terms and Conditions

INTRODUCTION

– Training centre : PDS Formation

– Client : the person requesting training

– Student : the person taking lessons

– Financers : The government bodies providing financing for training courses

DISCLAIMER

YOU WISH TO ATTEND A COURSE THROUGH THE PROFESSIONAL TRAINING SCHEME

Please note the following points:

Professional training schemes in France are considered as a way to improve your business performance and are to be taken seriously.

The financing of professional training is not a given or a freebie. Any financial help you receive towards your course will only be approved and paid if the attendance is 100%. They are not free lessons but a funded way to improve your professional skills such as language learning.

Any untaken lessons or uncompleted hours (including e-learning) will NOT be funded by the financing organisation you are attached to.

PDS Formation is a separate entity to the professional training financers. We act as an intermediary to help our clients understand the system and get the most of the financial help available in France. This includes preparing applications, answering questions, offering suitable packages in order that your course is fully financed etc… There is no additional fee for this service as it’s included in our packages.

It is the client’s responsibility to read all instructions carefully received from PDS Formation and to check that all documents are correct.

As an intermediary, PDS Formation will not be held responsible if the student doesn’t complete all the course within the time given.  This can result in not receiving the full funding.

For employed staff, any uncompleted hours in the package will still need to be paid to PDS Formation as it’s part of an agreed package determined at the start of the course.

Your lesson is part of a professional training course so in the case of online lessons, it should be treated like a work meeting and you should therefore:

• Find a quiet place to focus on the class and take notes.
• Make sure you are isolated from any distractions such as pets or children.
• Dress appropriately.
• Take notes and try to remain focused on the content of the lesson.
• Ask your teacher if you don’t understand something and they will go through it again with you.

It is difficult for the teacher to remain focused on your lesson and your progress if the points above are not respected.

Services supply

The terms and conditions below determine the conditions applicable to the training courses provided by the company PDS FORMATION for the client. Any training course ordered with the company implies the customer’s unreserved acceptance of these Terms and Conditions of Sale, which prevail over any other document of the customer, in particular over any general conditions of purchase.

For each training course, PDS Formation will provide, at the request of the client, either:

• a Devis (quote) to be returned, filled in, dated, signed and stamped, with the mention “Bon pour accord”
• a Convention de formation (training course agreement) to be returned dated, signed and stamped.

For non-professional training courses, commercial exchanges via email also serve as a course booking confirmation.

A certificate of attendance as well as attendance sheets can be provided at the client’s request.

Payment

The prices of our training courses and packages are indicated in euros, including VAT.

Payment is to be made at the start of the course, upon receipt of the invoice, within 30 days.

Payment of invoices can be made by bank transfer or cheque. In exceptional circumstances, payment in instalments may be made but details must be agreed before the start of the training course.

If the client has requested to be financed by an OPCO/CPF or FAF, the application for this request must be submitted at least 4 weeks before the start of the course.

PDS Formation can assist with this procedure but has no responsibility for the financer’s decision. Our packages include the administration assistance required for the preparation of the application.

If the client does not receive a financing agreement from the OPCO/ FAF, the training costs will be billed to the client.

Cancellation policy

Cancellation of the full course if it is requested:

• at least 15 working days before the start date of the training (as per convention) = no charge
• between 4 and 14 working days before the start of the course: cancellation penalty of 150€
• less than 3 working days before the start of the training:  cancellation penalty of 300€

The client can request to postpone a training course provided it is requested at least 10 days before the start of the course (dates as per convention).

The cancellation or postponement of a lesson is also possible if it is done at least 48 hours beforehand (working days. Any cancellation must be notified by e-mail to the teacher. In case of cancellation after this deadline, the lesson will be counted unless the teacher offers an alternative slot at his/her convenience.

In the event PDS Formation is not in a position to fulfill its obligation following extenuating  circumstances it cannot be held responsible with regard to its customers who will be notified by email of the situation.

Training programme

The teacher will modify the content of the training programme according to the needs or the level of the student(s) in order to best adapt to the dynamics of the course. The training programme provided to students and financers in the first place are to be taken as a guideline only.

Intellectual property and copyright

Course materials, in whatever form (paper, digital, electronic, etc.), are protected by intellectual property and copyright. Their reproduction, partial or total, cannot be carried out without the express agreement of PDS Formaton. The client undertakes not to use, transmit or reproduce all or part of these documents.

Data protection (RGPD)

The personal information communicated by the client to PDS Formation is vital for the preparation of the funding application, the enrolment on the relevant online platforms and for occasional commercial prospection and information. According to the law “Informatique et Libertés” of January 6, 1978, the client has a right of access, rectification and opposition of their personal data.

PDS Formation commits to apply the appropriate administrative, physical and technical measures to preserve the security, confidentiality and integrity of client data. It is prohibited from disclosing the client’s data, except in the event of a legal obligation.